03/24/20 COVID Franchisee Call 

NOTES

• Aid packages being worked on in the Congress

• All of us need to reach out to our local congress representatives

• 52886 - Franchise Health

• IFA is helping nationally with this as well

• Great American Takeout idea from Virginia Beach

• Going to go live and do a conversation with followers showing other restaurants in the area as well

• Online Ordering

• Doug has been working on that

• Have tested it and received an order through it

• Create some marketing around it and create a buy now button on FB

• Working with Link on activating and changing prices as needed for each local location

• Possible master list to add more options or suggestions

• Call Link to add in other options that you want

• Delivery Idea from Doug in Sarasota, FL

• Personal thank you note, with made by spot

• Includes phone number in case there is a problem, to help prevent bad reviews with delivery services

ACTION ITEMS

Corporate:

• Creating a COVID page in Nitrobase with links for all COVID info

• Social Media folder with content is created

• Franchisees can go in and use those posts, if wanted

Franchisees:  

• Accept ZOHO Connect emails and get into the task boards

• Post on local pages - let customers know hours, options, connect and engage, science presentations, etc. Remind your communities that you and your employees are local

• Update store hours and opening on shared Google spreadsheet and Synup

• Great American Takeout Event today

• Call and reach out to your banks, landlords, vendors, sba, etc.

• Find ways to protect yourself, your employees, and your customers

• LinkPOS can send out texts to loyalty customers for cheaper than CityGro

• Have to do it directly through Link