3rd Party Delivery Services

3rd Party Delivery Services

Here is a rundown of Sub Zero's Master Service Agreements with food delivery companies and the contact:


UberEats:

  • Marketplace fee @ 30%

  • Menu inflation permitted to a max of 20%

  • Activation @ $0. They usually charge a $350 activation fee per store, which is waived through this agreement.

  • No exclusivity clause; OK to be on other food delivery companies’ sites.

  • Review the UberEats proposal presentation created for Sub Zero for some explanation of their program here

  • Contact: Madeline Cortez Le at madeline.le@uber.com


GrubHub: 

  • 17% marketing commission and 10% delivery fee

  • No equipment fees, the tablet and promo kits sent to owner are completely free. 

  • "Processing Fee". This is the normal fee a merchant would pay the credit card company for their customers using the card. This is 3.05% plus .30 cents. With this fee, they would take the hit if there was any fraudulent activity, plus give a full credit if the items are unsatisfactory due to the driver. 

  • No exclusivity clause; OK to be on other food delivery companies’ sites.

  • Ok to markup menu prices and pass commission fee on to customer

  • Contact Andrada Raicov-Avram  at araicovavram@grubhub.com


DoorDash:

  • 20% exclusive with no tablet fee, or 25% non-exclusive, still with no tablet fee.

  • Ok to markup menu prices and pass commission fee on to customer. 

  • Contact Tom Myers at tom.myers@doordash.com

Postmates:

  • 23% commission and includes the tablet.

  • No exclusivity clause; OK to be on other food delivery companies’ sites.

  • Ok to markup menu prices and pass commission fee on to customer 

  • Contact Kathleen Senkier at kathleen.senkier@postmates.com


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